Complaints ProcedureBack to Key Information Menu
Within the ethos of the Danes Educational Trust, the Trust Board hope that most concerns can be resolved informally before they become a formal complaint. Furthermore, the Board believe that all stakeholders in the school – Governors, students, staff, parents and carers, and the wider community – must treat each other at all times with a high degree of mutual respect. Unacceptable behaviour of any kind by a complainant at any time will mean that the school and Governors will investigate the complaint without the attendance of the complainant.
Complaints Policy and Procedure DET.pdf 11/03/2019 492.81 KB